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Agent Self-Service Resources


Thursday August 5, 2021

When: 10:00 AM – 11:00 AM



This course provides a detailed overview of the digital agent tools provided by Blue Cross Blue Shield of Michigan and Blue Care Network, including eMVP and eMCS membership systems, eBookshelf reporting, Blue eSolutions, and Online Benefit Information (OBI). Participants will learn the capabilities of these tools, how to access them, and how to use them to perform common tasks for their group clients.