We trace our company history to the 1950s, when Gary Albrecht began helping clients with their life insurance and estate planning needs. In the years that followed, as employers sought new ways to compensate and care for their people, the employee benefit market grew rapidly. These offerings were a natural fit in Gary’s practice and his commitment to taking care of the customer, doing what was right, being fair and delivering as much value as possible quickly built him a base of loyal clients.
He also earned a good reputation with the insurance companies he worked with and as Blue Cross® Blue Shield® of Michigan plans redefined their approach to supporting consumers, he was invited to work with them in a new capacity as a managing agent. Action Benefits was born and for more than 35 years, the company has supported independent insurance agents throughout Michigan and around the nation. As an extension of the carrier, we’ve been the experts who have trained the experts consumers depend on. We’ve supported our partners with a broad variety of services to help them manage their clients' coverage needs – from pre-underwriting and enrollment processing to resolving billing issues and helping members make the most of their health plans.
Along the way, our business has evolved to include the development of new technology, purpose-built and designed to simplify a very complex industry. Our software solutions have helped thousands of people secure the coverage they need to protect their health and their finances. But we’ve never lost sight of the value personal relationships bring to our work or with our roots as a retail agency supporting consumers.
Operating today as a general agent, under the leadership of Gary’s son Karl and our president, Lori Lockhart, we continue to empower insurance professionals and agents with product, underwriting and sales consultation. We also offer our partners, world-class training, enrollment processing, customer service support, technology and much more. But we also enjoy our own relationships with employer, individual under 65 business and Medicare clients – helping them meet their benefit needs and goals, just as Gary Albrecht did, with exceptional service and a personal touch.
